General FAQ

Frequently asked questions.

Clear your doubts :

Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is lPTV. The name specifies, lPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.

What are the advantages of IPTV?

Generally lPTV or Internet Protocol Television has several advantages. It offers a prospective and very cost-effective in the present market viewed by countless telecommunications providers and is thinking for positive as well as profitable new services that can generate new income freshet.

What types of devices are supported?

BallonTV is available on the following devices:

Amazon Firestick
Amazon Firecube
Android TV
Apple TV
Smart TVs (LG, Samsung, Hisense, Sony)
Android TV
Google TV

Computer

MacOS
Windows

Mobile & Tablet

iPhone & iPad
Android Phone & Tablet

How can i pay?

Pay with you Card & PayPal or Contact Us Directly On Whatsapp, we will agree for the plan you need, it's Fast And Easy.

Can I use my subscription on multiple devices?

Yes You can use your connection on multi-device, but you can't play them on the same time, However if you want this option, just contact us.

Can I watch local sports and news in my area?

BallonTV subscribers can watch college football games on channels: Amazon Prime, TELEFOOT, RMC SPORT, BEINSPORT, NBC, CBS, ABC, BTN, FOX, FS1, ESPN and other channels... .

Local and national channels are available to watch live in your area.

Do we need vpn when using iptv service?

the use of a VPN is not obligatory, but if the customer wants a secure connection with vpn he can do it on condition that he must tell us the country of vpn connection so that we can exchange the location of his subscription on our servers.

Restart and check what does that mean?

Restart your devices and wait 30 seconds before turning them back on (set-top boxes, Android boxes, routers, cable modems, etc.) - Make sure you are using a LAN (Ethernet) cable to connect to the devices and not via Wifi.

My channels are not working?

We strive to provide you with a high level of service at deeply discounted rates. So please keep that in mind first and foremost.

If a chain is broken, we will do our best to restore it to service. Please use the guidelines below before reporting a channel:

Stop and give it a few minutes. We reboot and swap channels if needed. The channel may be coming back.
Does it happen on all channels? If so, you need to check on your end.
Turn off your devices and wait 30 seconds before turning them back on (set-top boxes, Android boxes, routers, cable modems).
Make sure you are connecting using LAN (Ethernet) cables to the devices and not via Wifi.